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Shipping
Mother's Day Orders
FedEx can not make any deliveries in time for Mother's Day but any food order you place for Mom will arrive early next week, as the schedule above indicates. FedEx delivers for all online food companies.
You can still give Mom delicious chef prepared meals by using our
NEW Online Gift Certificate service. This gives you the ability to purchase, print, or e-mail a DineWise gift certificate in time for Mother's Day.
Standard Shipping Schedule
Your order will arrive in 3-6 BUSINESS DAYS from the day your order was placed. When you check out, you will receive an estimated delivery date which will be followed up with an e-mail that gives you your exact delivery date once your order is processed.
Try Our New Auto Ship Service
Now you can send or receive regular orders of delicious DineWise meals. Perfect for customers that use DineWise for weight loss, maintaining diabetic and low sodium meal plans, sending meals to seniors, or just for the convenience of having all your favorite meals delivered automatically.
You can customize your Auto Ship Deliveries to any period of time you like and you can save money on shipping too. Our Auto Ship Service is available by calling Customer Service at 1-800-749-1170.
Your Orders Are Handled with Care
One of the most important aspects of DineWise service is delivery: getting our products to your door as quickly as possible! Before we ship your food, we flash freeze every item in state-of-the-art two-ply vacuum-sealed packs for unsurpassed freshness, quality and flavor. We then hand pack your order in thick, reusable Styrofoam coolers with blocks of dry shipping ice for maximum coldness.
These coolers are then shrink wrapped to further protect your food and ensure that every order arrives in perfect condition. DineWise has partnered with FedEx to make all of your food deliveries. You do not have to be home to accept delivery.
Customers that purchase Gift Certificates will not have shipping charges attached to these items.
Freezer Shipping
The cost of shipping charges for freezers has been incorporated into the price of each freezer. There is no additional shipping charges for freezer purchases. Orders including a freezer of any size require contact with our customer service department prior to food shipment.
Please call our Customer Service Department at 1-800-749-1170 if you have any additional questions about shipping or food delivery.
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